SME Centre Conference 2020

Thu, 6 Aug, 2020, 9:30 AM - 12:30 PM (GMT+8)
Virtual - Zoom Webinar Platform Virtual - Zoom Webinar Platform
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As COVID-19 continues to transform the business landscape, new opportunities are emerging – especially for companies that are building up their capabilities and taking a digital-first approach towards doing business.

Join us at the SME Centre Conference 2020 to get the latest insights from industry experts on what it takes to navigate this new normal, and hear from homegrown firms on how they have partnered SME Centres to pivot and grow their business for long-term competitiveness.

Together, we can re-shape the way you do business.

Understand how the new normal has changed the business landscape, and what this means for your company
Learn how other businesses have continuously built up their capabilities and carved out opportunities for themselves
Explore new strategies and digital tools you can leverage to grow your business

9.30am - 9.40amWelcome Address
Douglas Foo
President, Singapore Manufacturing Federation
9.40am - 9.50am Speech by Guest-of-Honour
Ms Low Yen Ling
Minister of State, Ministry of Trade and Industry & Ministry of CultureCommunity and Youth
9.50am - 10.15amDialogue with Guest-of-Honour


Chandra Mohan Rethnam, Chairman, SME Centre@SICCI
10.15am - 10.55amPanel Discussion
Beyond Going Online - Carving out new opportunities with a digital-first strategy

  • Lee Yee Fung, Director, ICM & Digitalisation, Enterprise Singapore
  • Clare Chan, Co-Founder and CEO, Her Velvet Vase
  • Lin Yiqun, Group General Manager, ROYAL INSIGNIA Pte Ltd
  • Dibyo Haldar, APAC Director for Small Business Group, Facebook
10.55am - 11.20amExpert Insight 1 - Building Financial Resilience 
Christie Chu
Head, Emerging Business Singapore, Global Enterprise Banking, OCBC Bank
11.20am - 11.45amExpert Insight 2 - New ways of working, for the new normal
Akshat Joshi
Workforce Transformation and Digital Solutions Lead, ASEAN, Mercer Singapore
Ivan Tan
Associate Principal Consultant & Public Sector Rewards Leader, Mercer Singapore
11.45am - 12.30pmMeet the Business Advisors - Breakout 1
Doing Digital Marketing better with SEO, SEM and SMM

Managing Remote Teams Effectively in Business (Un)Usual Environment

Hosted by: 
Andrew Gam, Business Advisor, SME Centre@ASME

Nina Sianturi, Business Advisor, SME Centre@SMF

Benedict Lim, CEO & Chief Psychologist, iGROW
Meet the Business Advisors - Breakout 2
Emerging Opportunities in China After COVID-19 (Mandarin)

Hosted by: 
Alan Wong, Principal Business Advisor, SME Centre@SCCCI

Alex Lim, Group General Manager, EP-Tec Solutions Pte Ltd
Meet the Business Advisors - Breakout 3
Thriving ahead - Embracing Business Innovation for Success

Hosted by: 
Syed Saleem Ali Shah, Manager, Business Advisory, SME Centre@SICCI

Nav Qirti, Principal Consultant, Ideactio

Felix Molinga, Product & Service Designer, Ideactio
12.30pmEnd of Programme
*Programme is tentative and is subject to change


To ensure a smooth webinar experience, kindly note the following
  • Ensure the app/ desktop client has been updated to the latest version
  • Login using your registered email account
  • Avoid logging in using multiple devices
  • Use an ear piece with an in-built microphone to enable live communication features during the session
  • Access via
    • Zoom App *Preferred*: Download and install "Zoom Cloud Meetings" from Google Playstore or Apple App Store on your mobile device
    • Zoom Browser: Head to and install the extension (if any) when prompted to run the webinar on your desktop or mobile device

SME Centre Conference 2020

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